Hinterview

Why is my Microphone muted in Hinterview or Hintro?

How to Unmute your Microphone

Candidate say they have a error message when trying to connect to a Hinterview? Here is how to fix it!

Hinterview Connection Error Messages and How to Try and Resolve!

Candidate's platform saying 'You are the only one in the lobby' or 'Interviewer will be with you shortly'?

My Candidate is the only one in the lobby!

When you connect on Hinterview with a candidate, but you cannot hear them! What to do!? We help you troubleshoot.

I Can't Hear my Candidate?

Minimum Browser and Operating System Requirements for mobile, tablet and computers.

Browser and Operating System Requirements

Minimum and recommended network and bandwidth requirements for conducting Hinterview and Hintro video sessions

What are the Network and Bandwidth Requirements?

Technical checks to help prepare candidates for Hinterviews.

What Technical Checks can Candidates do before a Hinterview?

Hinterview doesn't have access to my webcam and microphone

How do I allow Webcam & Microphone Permissions?

Help to troubleshoot any camera or video issues that you may be having while recording a video

What can I do to ensure my Camera and Video are working?

Help to troubleshoot any sound or microphone issues that you may be having while recording a video

What can I do to ensure my Microphone and Sound are working?

Andy Rose

Harriet Holyfield

Josh Bolger

Hinterview Connectivity

Return to Help Centre

Return to Hinterview

Find answers and get help from Intercom Support and Community Experts

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