Stuck on mute? Is the below message showing up on your Hinterview session? Or perhaps you can't hear your candidate?
To unmute in Windows, go to the Windows menu in the bottom left and type in the search bar "Sound Input" then click "Choose your sound input device" to open your microphone settings:
Increase The "Volume" section at the bottom if muted
Check that the right microphone is selected at the top "Choose a device for speaking or recording"
For more info on windows input settings checkout their official website tutorials.
To unmute in Mac, go to the Apple menu in the top left
Select ‘System Settings’
Select ‘Sound’
Select ‘Input’
Increase ‘Input volume’
Change the selected microphone if necessary
For more info on Mac device input settings checkout their official website tutorials