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Virtual Backgrounds 2.0

Josh Bolger avatar
Written by Josh Bolger
Updated over a year ago

What is it?

We’re pleased to release the updated functionality to Virtual Backgrounds to continue making recruiters lives easier and provide a better video output for increased results.

In Hintro we’ve provided an improved performance that means:

  • You can now adjust the blur strength of your blurred background

  • The virtual background better ‘stitches’ around your head and body

  • The processing requirements on your local computer are reduced

In both Hintro and Hinterview you can now:

  • Upload a custom image to use as your background – eg a branded background or details of a job you’re recruiting for

  • Your company admin can now upload a background for the all company users to use – eg a company branded background

Custom backgrounds are available to all customers who have enabled branding on their platforms. Please speak to our Client Success team if you’d like this enabled.

How do I use Custom Background?

From within Hintro, Camera Record you will see the options to use/upload a new image to be used.

Images must be JPG, JPEG, JFIF or PNG Format

Images should ideally by 1280 x 720 pixels and have an aspect ratio of 16:9

Note that a PPT can be saved/exported as a JPEG or PNG

The same process can be followed from within Hinterview, video effects

How do I use a Company Background

As a user, if your company has set up a company custom background it will show up as a virtual background option in your Hintro backgrounds and Hinterview video effects

As a company admin set up the background by going to Company Settings > Platform Options and uploading an image.

Images must be JPG, JPEG, JFIF or PNG Format

Images should ideally by 1280 x 720 pixels and have an aspect ratio of 16:9

Note that a PPT can be saved/exported as a JPEG or PNG

How do I adjust the blur strength?

In Hintro, record camera you’ll see a ‘Blur strength’ slider below the Mirror Camera toggle.

If you slide and release you’ll see the level of blur adjust accordingly.

Note that the slider is only active when the blur background effect is selected

FAQs

I can’t see blur strength adjustment in Hinterview?

This is only available in Hintro.

I can’t see a company background to use?

Your company admin will need to upload a background for all users to use

My custom background is backwards?

You’ll need to switch off the ‘Mirror Camera’ option. However note that the image/recording is only ever reversed on your screen while you record and the recording itself will always be the correct way round

My background flickers/doesn’t pick up the edge of my head and body well?

The background effects work best when there is high contrast between the background and you and when there is a plain background. Try adjusting your position/setting to better enable this

How do I make an image that can be used?

There are many programmes that can make a JPG, JPEG, PNG or JFIF. Powerpoint will allow you to save or export in JPEG or PNG format

Powerpoints default aspect ratio is also 16:9

I can’t see the option to use a custom background?

Custom backgrounds are only available to those customers that have branding enabled. If you’d like to get custom backgrounds and branding then please speak to our customer success team, or get in touch via the help button on the platform.

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