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Managing your Account

add user, invite user, seat count, licences, user roles, consultant, manager, admin, user administration, company settings, request seat, new user setup

Written by Harriet Holyfield

Overview

Admins can add new users to a ryvr account without going through their CSM, so a new starter can be up and running in minutes.

Who It's For

Account admins adding a new user.

Account Management

Steps

  1. Go to user administration — Settings > Company Settings > User Administration.

  2. Check your seat count — See how many licences are allocated, used and available.

  3. 3Add the user — Enter their name and email, then choose a role: Consultant, Manager or Admin.

  4. Submit — They'll get an email invite, valid for 24 hours.

  5. Request more seats — Use the in-platform request button, or email your CSM.

Tips

  • Only admins can add new users.

  • The invite link expires after 24 hours.

  • Choose the admin role carefully; admins can add further users themselves.

  • Check the invite hasn't landed in the new user's junk or spam folder.

Related Articles

  • Setting up your ryvr note taker

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